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I blasted Fuji for bad Customer Service a couple of posts ago, so here is a post about a great company.
I ordered a t-shirt from thoseshirts.com and the size that I ordered (XL) turned out to be much shorter than all my other XL t-shirts. Now, I'm not into belly shirts or mullets, so I e-mailed Customer service requesting an exchange. I received an immediate answer saying :" No Problem, We'll send you a XXL shirt right out. Don't bother sending the XL shirt back, keep it."
So now my wife and I have matching t-shirts ! They have some great shirts at thoseshirts.com so give them some business.